Frequently Asked Questions

Everything you need to know about your RAVPower experience.

What is the typical shipping time for my order?

Orders are processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, while expedited options are available at checkout.

Do RAVPower products come with a warranty?

Yes, all RAVPower products include a standard 12-month warranty. You can extend this by an additional 6 months by registering your product on our official website.

What is your return policy for electronics?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund.

Are RAVPower portable chargers compatible with my device?

Our power banks and chargers use universal iSmart technology, making them compatible with most USB-powered devices, including iPhones, Android smartphones, tablets, and laptops.

How do I know if my RAVPower product is authentic?

Every authentic RAVPower product comes with a unique scratch-off verification code on the packaging. You can verify this code on our official website to ensure product legitimacy.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.